Improve FOIA Tracking with Automation

With a 20 day turnaround, Federal agencies are tasked with providing information to requesting parties in an accurate, secure, and efficient manner. Since then these Acts have broadened to include a wider body of information, the majority of which is now in electronic format. To do so requires solutions that are scalable, leverage existing IT investments and that ultimately reduce the growing impact that FOIA requests have on federal offices. MicroLink's eFOIA solution was developed because of the need of Federal Agencies to handle the exponential escalation in the breadth and depth of FOIA tracking since the original  Freedom of Information Act (FOIA) and the Privacy Act (PA).

Manage the basics of FOIA request with Workflows

The MicroLink e-FOIA Solution is designed to enable users to efficiently track, coordinate, and report FOIA activities using flexible routing and collaboration abilities. This allows the solution to be configured to existing individual agency FOIA processes without sacrificing scalability or requiring excessive customization costs.  By focusing on managing the basics of FOIA request tracking – requests, correspondence, discovery, fee assessment, review, and reporting – e-FOIA provides a common baseline of functionality that maps to the requirements and guidance set forth by the Office of Information and Privacy.

Leverage your Microsoft platform for cost savings and results

By leveraging widely adopted Microsoft platforms such as MOSS, SQL, InfoPath, and K2’s BlackPearl, e-FOIA’s technology footprint is easily installed, administered, and maintained. Each component of the technology stack serves a unique purpose:

• SQL Server gives agencies enterprise scalability and data retrieval speed
• Exchange helps ease coordination and collaboration with peers
• MOSS centralizes portal for content management and reporting
• K2 BlackPearl is an advanced workflow toolkit for creation of routing modifications without additional development resources
• InfoPath allows for easy data entry and user experience